Pickup and return on a fixed time: hotels (Duomo, Brera, CityLife, Porta Nuova), offices and stations. Linate (LIN) and Malpensa (MXP) for a fee and a booked time window. Briefing: Area C (tolls, fines), LEZ (ZTL) and permit if you need it, covered parking.
Typical quote response under 90 min (7 days a week)Indicative from price: urban km pack (see table below), TP & theft with contract excess, ~30 min briefing on Area C, parking and ZTL/LEZ if you need a pass.
The line items that appear on your quote: amounts, excess, included km, fees (airport, one-way), handover place and a signed walkaround with photos at pickup. We don’t do vague “from†on the phone without numbers in writing.
| Item | What you get on the quote |
|---|---|
| Security deposit | From €2,500 (varies by days, season and profile). A dedicated line on the quote; return after return and check-in, as per contract. |
| Insurance & excess | Third party and theft in policy; excess and limits with figures in the PDF. Excess reduction only if the insurer offers it for that rental. |
| Included km | Typical urban pack 150–250 km/day (varies by period) or weekend pack on request. Total km and price are fixed in writing. |
| Extra km | Extra €/km agreed before departure. Trips to Como or Tuscany: total km and extra cost before you sign, not on return only. |
| One-way / drop-off | Milan → another city: yes/no and a fixed extra if possible, in the quote before you confirm. |
| Handover | Hotel, private address, office; Linate (LIN) and Malpensa (MXP) on a booked slot. “Included†radius: defined in writing (tolls/km if outside). |
| Check-in / return | Check sheet, fuel, km, signatures. Same on return. |
| Photos at pickup | At pickup: perimeter photos or video with you, attached to the check sheet; same on return to align any marks. |
Milan traffic: easier between 7:30–9:30 and after 20:30 in town. Leaving the ring road: ask the desk for an estimated total km and a suggested return window to stay in your pack.
Urban km pack (figures in the PDF), third party & theft with written excess, briefing on Area C, parking and ZTL/LEZ if you need, handover on time at a hotel or address, optional LIN/MXP for a fee. Support on the contract channels.
No. The form only asks for your details and dates. You receive a quote and terms in PDF; any card after agreement, via payment link or card terminal at handover.
Central hotels and addresses (Duomo, Brera, Porta Nuova, CityLife), offices and stations. Linate and Malpensa in a time window, extra on the quote if it applies.
Make the car safe, notify the desk and follow the insurer. Damage is compared with the handover check sheet and photos. You are liable up to the contract excess except documented third parties; repairs through the network when set out in the contract.
A short car for tight parking, LEZ (ZTL) and the Area C zone with a briefing on payment and charging. Handy for Rho Fiera, CityLife, city hotels, stations and LIN/MXP shuttles when the slot is agreed in writing.
Contact and trip notes only. No payment here: you get an email with availability and a terms PDF.